— 24/7 Security Operations, Run from Jakarta
SOC as a Service in Indonesia
We run a Security Operations Center out of Jakarta that watches your systems around the clock. Our team uses AI to spot threats faster and knows Indonesian regulations inside out, so you stay protected without building a SOC yourself.
What to expect from effective managed SOC
CAPABILITY COST
Building an internal SOC takes 18 to 24 months minimum
A functional SOC requires analysts across all three shifts, a calibrated SIEM, and playbooks built from real incident experience. That means at least 8 to 12 people and 18 to 24 months of build time before the programme is operational.
REGULATORY FIT
OJK and BSSN require more than generic monitoring capability
OJK mandates 24/7 security monitoring and incident response for regulated financial institutions, and BSSN sets monitoring requirements for critical infrastructure operators. A SOC staffed by analysts unfamiliar with these frameworks will produce reports that satisfy no one during a regulatory examination.
ALERT FATIGUE
A poorly tuned SOC creates false security, not real protection
A SOC generating 500 alerts per day without the capacity to investigate them gives leadership a false picture of coverage. AI-assisted triage that filters noise before alerts reach human analysts is not optional; it is the precondition for the service working at all.
24/7 Monitoring
Our SOC never sleeps. Analysts watch your environment every hour of every day, including Indonesian public holidays. If something looks wrong, we catch it.
Local Indonesian Team
Jakarta-based analysts who know the regional threat landscape, understand local regulations, and speak fluent Bahasa Indonesia.
AI-Augmented Detection
Machine learning models scan millions of log lines per second to surface real alerts and filter out noise. Your analysts spend time on actual threats, not false positives.
Bilingual Reporting
Executive summaries and technical reports in both English and Bahasa Indonesia. Everyone on your team gets the picture, regardless of language.
— Capabilities
What's included
SIEM-Powered Correlation
We pull in logs from firewalls, endpoints, cloud workloads, and applications, then correlate them in leading SIEM platforms to catch threats that span multiple systems.
Threat Intelligence Integration
Live feeds from global and regional threat intelligence sources, including BSSN advisories and APAC-specific indicators.
Behavioral Analytics (UEBA)
We baseline how your users and systems normally behave, then flag anomalies. This catches insider threats and compromised accounts that signature-based tools miss.
Network Traffic Analysis
Deep packet inspection and flow analysis to spot lateral movement, data exfiltration, and command-and-control traffic on your network.
— How It Works
How It Works
Assess
We run a discovery workshop to inventory your assets, log sources, and existing security controls, then pinpoint monitoring gaps.
Design
Our architects build a monitoring architecture for your environment, defining use cases, data flows, and escalation runbooks.
Deploy
Log connectors and SIEM rules go live over a 2-4 week onboarding period. We tune aggressively to cut false positives from the start.
Monitor
Your environment goes into 24/7 production monitoring. Alerts are triaged, incidents are managed, and you get regular reporting.
Optimize
Every quarter we review detection coverage, refine use cases, and update monitoring to match new threats and changes in your environment.
Assess
We run a discovery workshop to inventory your assets, log sources, and existing security controls, then pinpoint monitoring gaps.
Design
Our architects build a monitoring architecture for your environment, defining use cases, data flows, and escalation runbooks.
Deploy
Log connectors and SIEM rules go live over a 2-4 week onboarding period. We tune aggressively to cut false positives from the start.
Monitor
Your environment goes into 24/7 production monitoring. Alerts are triaged, incidents are managed, and you get regular reporting.
Optimize
Every quarter we review detection coverage, refine use cases, and update monitoring to match new threats and changes in your environment.
— Compliance
Regulatory alignment
This service helps you meet these regulatory requirements.
Indonesia's data protection law requires organizations to take appropriate technical measures to protect personal data. SOC monitoring directly supports your breach detection and notification obligations.
OJK's risk management regulation for financial services mandates continuous security monitoring and documented incident response capabilities.
Bank Indonesia requires payment service providers to maintain 24/7 security monitoring and report incidents within defined timeframes.
This presidential regulation designates critical sectors that must maintain security operations capabilities aligned with BSSN guidelines.
— FAQ
Common questions
Usually 2-4 weeks from contract signing to live monitoring. That covers asset discovery, log source configuration, SIEM rule deployment, and runbook alignment. If you have 50+ log sources, expect closer to 6 weeks.
Yes. We handle hybrid setups combining on-premises infrastructure (including Indonesian data centers), AWS, Azure, and Google Cloud. We deploy lightweight log forwarders on-premises and use native cloud APIs for cloud telemetry.
We use tiered SLAs: Critical alerts get initial triage within 15 minutes, High within 1 hour, and Medium within 4 hours. We report SLA performance monthly and target 99.5% compliance.
Pricing is based on log data volume (events per second) and number of monitored endpoints. We offer monthly subscriptions with no long-term lock-in beyond an initial 12-month commitment for onboarding cost recovery.
Yes. All standard reports, including monthly security summaries, incident reports, and regulatory compliance reports, come in both Bahasa Indonesia and English. Our analysts can also communicate in Bahasa Indonesia during incidents.
By default, all log data and SIEM storage stays in Indonesian data centers. If you have cross-border operations, we can set up regional data residency in line with UU PDP data localization requirements.
Related reading
- What Is a Security Operations Center (SOC) and Does Your Business Need One?
A plain-English guide to SOCs: what they do, how they are staffed, and a practical framework to decide whether your business should build, buy, or outsource one.
- Why Managed Security Services Matter for Indonesian Enterprises
Building an in-house SOC in Indonesia costs upward of Rp 15 billion per year before you hire a single analyst. Here is what enterprises are choosing instead, and why.
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Ready to get started?
Let's talk about how Alpha Code can strengthen your security.