Skip to main content

24/7 Security Operations, Run from Jakarta

SOC-as-a-Service

We run a Security Operations Center out of Jakarta that watches your systems around the clock. Our team uses AI to spot threats faster and knows Indonesian regulations inside out, so you stay protected without building a SOC yourself.

SOC-as-a-Service

24/7 Monitoring

Our SOC never sleeps. Analysts watch your environment every hour of every day, including Indonesian public holidays. If something looks wrong, we catch it.

Local Indonesian Team

Jakarta-based analysts who know the regional threat landscape, understand local regulations, and speak fluent Bahasa Indonesia.

AI-Augmented Detection

Machine learning models scan millions of log lines per second to surface real alerts and filter out noise. Your analysts spend time on actual threats, not false positives.

Bilingual Reporting

Executive summaries and technical reports in both English and Bahasa Indonesia. Everyone on your team gets the picture, regardless of language.

Capabilities

What's included

SIEM-Powered Correlation

We pull in logs from firewalls, endpoints, cloud workloads, and applications, then correlate them in leading SIEM platforms to catch threats that span multiple systems.

Threat Intelligence Integration

Live feeds from global and regional threat intelligence sources, including BSSN advisories and APAC-specific indicators.

Behavioral Analytics (UEBA)

We baseline how your users and systems normally behave, then flag anomalies. This catches insider threats and compromised accounts that signature-based tools miss.

Network Traffic Analysis

Deep packet inspection and flow analysis to spot lateral movement, data exfiltration, and command-and-control traffic on your network.

How It Works

How It Works

1

Assess

We run a discovery workshop to inventory your assets, log sources, and existing security controls, then pinpoint monitoring gaps.

2

Design

Our architects build a monitoring architecture for your environment, defining use cases, data flows, and escalation runbooks.

3

Deploy

Log connectors and SIEM rules go live over a 2-4 week onboarding period. We tune aggressively to cut false positives from the start.

4

Monitor

Your environment goes into 24/7 production monitoring. Alerts are triaged, incidents are managed, and you get regular reporting.

5

Optimize

Every quarter we review detection coverage, refine use cases, and update monitoring to match new threats and changes in your environment.

Compliance

Regulatory alignment

This service helps you meet these regulatory requirements.

UU PDP

Indonesia's data protection law requires organizations to take appropriate technical measures to protect personal data. SOC monitoring directly supports your breach detection and notification obligations.

POJK 11/2022

OJK's risk management regulation for financial services mandates continuous security monitoring and documented incident response capabilities.

PBI No. 2/2023

Bank Indonesia requires payment service providers to maintain 24/7 security monitoring and report incidents within defined timeframes.

Perpres 82/2022

This presidential regulation designates critical sectors that must maintain security operations capabilities aligned with BSSN guidelines.

FAQ

Common questions

Usually 2-4 weeks from contract signing to live monitoring. That covers asset discovery, log source configuration, SIEM rule deployment, and runbook alignment. If you have 50+ log sources, expect closer to 6 weeks.

Yes. We handle hybrid setups combining on-premises infrastructure (including Indonesian data centers), AWS, Azure, and Google Cloud. We deploy lightweight log forwarders on-premises and use native cloud APIs for cloud telemetry.

We use tiered SLAs: Critical alerts get initial triage within 15 minutes, High within 1 hour, and Medium within 4 hours. We report SLA performance monthly and target 99.5% compliance.

Pricing is based on log data volume (events per second) and number of monitored endpoints. We offer monthly subscriptions with no long-term lock-in beyond an initial 12-month commitment for onboarding cost recovery.

Yes. All standard reports, including monthly security summaries, incident reports, and regulatory compliance reports, come in both Bahasa Indonesia and English. Our analysts can also communicate in Bahasa Indonesia during incidents.

By default, all log data and SIEM storage stays in Indonesian data centers. If you have cross-border operations, we can set up regional data residency in line with UU PDP data localization requirements.

Ready to get started?

Let's talk about how Alpha Code can strengthen your security.

Contact Us