— Build a Security-Aware Culture Across Your Indonesian Workforce
Human Risk Management
People are still the most common entry point for attackers. Our Human Risk Management program combines Bahasa Indonesia security training, realistic phishing simulations, and behavioral analytics. Together they measurably cut your organization's human-layer risk.
60–70%
reduction in phishing click rate after a 12-month program
28
training modules natively in Bahasa Indonesia
~3 mo
to measurable baseline improvement from program start
OJK
UU PDP & ISO 27001 compliance coverage included
What human risk management actually changes
PHISHING EVOLUTION
Spear-phishing and BEC have replaced generic email attacks
Spear-phishing has largely replaced generic phishing emails. It targets a recipient's role and current projects, which makes it much harder to spot. Business email compromise attacks impersonate executives and vendors. They have caused documented losses of billions of rupiah across Indonesian businesses in the past three years.
TRAINING LIMITATIONS
Annual compliance training does not change employee behaviour
Completing a one-hour module once a year does not change how an employee responds to a convincing phishing email six months later. Effective programmes need regular simulations and immediate feedback at the moment of failure. The training must also match the specific threats each role is likely to face.
MEASUREMENT
Completion rates tell you nothing about actual risk reduction
Completion rates confirm that employees watched a video. Phishing click rates before and after intervention confirm whether behaviour actually changed. Track click rates, report rates, and knowledge scores at the department level. That is what drives the programme toward real risk reduction rather than compliance paperwork.
Bahasa Indonesia content
All training modules, phishing simulations, and messages are produced natively in Bahasa Indonesia. Your entire Indonesian workforce can understand and engage with the content.
Measurable impact
Track phishing click rates, training completion, and knowledge assessment scores over time. Board-ready reports show the ROI on your security awareness investment.
Realistic simulations
Phishing and social engineering simulations copy real tactics used against Indonesian organizations. These include OJK impersonation, BCA/Mandiri bank lures, and local tax authority themes.
Every phishing simulation, training module, and risk score in this service runs on Claro, our proprietary platform built for Indonesian enterprises with OJK and UU PDP compliance from day one.
Claro is multi-tenant, white-label capable, and deployable on-premise for regulated environments.
— Capabilities
What's included
Indonesian lure library
Campaigns use OJK, BCA, Mandiri, DJP, and WhatsApp-themed templates. We update them monthly to match current attacker tactics in Indonesia.
Just-in-time awareness
Employees who click a simulated link see an immediate micro-lesson. It teaches at the exact point of failure, not days later.
Trend reporting
Click rate trends, department breakdowns, and executive summaries in both English and Bahasa Indonesia after every campaign.
— How It Works
How It Works
Baseline
We run an initial phishing simulation and knowledge assessment. This shows where your organization stands and finds the highest-risk employee groups.
Train
We deploy role-based training modules and start regular phishing simulations. Immediate feedback reinforces learning at the moment of failure.
Measure
We track improvement in phishing click rates, training completion, and knowledge scores over time. Quarterly executive reports show measurable risk reduction.
Baseline
We run an initial phishing simulation and knowledge assessment. This shows where your organization stands and finds the highest-risk employee groups.
Train
We deploy role-based training modules and start regular phishing simulations. Immediate feedback reinforces learning at the moment of failure.
Measure
We track improvement in phishing click rates, training completion, and knowledge scores over time. Quarterly executive reports show measurable risk reduction.
— Compliance
Regulatory alignment
This service helps you meet these regulatory requirements.
Our compliance awareness training modules cover employee data handling and breach notification duties directly.
OJK requires financial institutions to run regular cybersecurity awareness training for all staff. This program meets that duty with documented completion records.
Annex A.7 human resource security controls, including awareness and training requirements for all personnel handling sensitive information.
— FAQ
Common questions
Yes. All training modules, phishing simulation emails, SMS lures, landing pages, and management reports are produced natively in Bahasa Indonesia. Indonesian security professionals create the content. It is not machine-translated. So the language is natural and the scenarios feel real to your workforce.
We recommend a minimum 12-month program to build lasting behavioral change. The first three months set a baseline and drive initial improvement through heavy training and simulations. After that, a monthly cadence keeps awareness up and adds new threat scenarios. Across our Indonesian clients, annual programs usually cut phishing click rates by 60-70%.
No client-side installation is required. Claro is a cloud-based platform accessed via browser. Some organizations need on-premise deployment for data residency reasons. For them, we offer a Docker-based private deployment option.
Yes. Claro ships as a Docker Compose stack. You can deploy it in your own data center or private cloud. This option is available for BFSI and government clients with strict data residency requirements under UU PDP or Bank Indonesia regulations.
Phishing simulation sends realistic but harmless fake phishing emails to your employees. It measures who clicks links, submits credentials, or opens attachments. Employees who interact with the simulated phish get immediate, in-the-moment training, not a scheduled lecture. Alpha Code runs the full simulation cycle, including campaign design, Bahasa Indonesia email templates, and reporting.
We track three metrics over time. They are phishing click rate (target below 5%), knowledge assessment scores before and after training, and self-reported near-miss incidents. Monthly and quarterly reports show progress against your baseline.
OJK POJK 11/2022 explicitly requires financial institutions to run security awareness training for employees. BSSN's national cybersecurity framework recommends it for all critical infrastructure sectors. UU PDP requires data handlers to train staff on personal data protection duties. Alpha Code's HRM programme is built to satisfy the awareness training requirements of all three frameworks at once.
Related reading
- Why Managed Security Services Matter for Indonesian Enterprises
Building an in-house SOC in Indonesia costs upward of Rp 15 billion per year before you hire a single analyst. Here is what enterprises are choosing instead, and why.
Ready to get started?
Let's talk about how Alpha Code can strengthen your security.